Turn One Visit
into a
Thousand More

FansX converts walk-ins into verified WhatsApp contacts and social media followers, then drives repeat visits with coupons and points — all managed in one admin portal.

WhatsAppWhatsApp InstagramInstagram
FansX WhatsApp coupon on phone

+2,400

Members captured

68%

Repeat visit rate

Trusted by 100+ brands across Asia since 2012

The Retention Challenge

Without a way to reconnect, customers slip away.

Invisible Customers

Customers pay and leave without a trace. You have no way to bring them back.

Algorithm Walls

Social platforms limit organic reach. Even your followers miss your promotions.

App Fatigue

Customers refuse to download apps for a single store. Friction kills conversion.

!

Staff Burden

Manual data entry creates queues and burdens staff during peak hours.

FansX makes it simple.

Turn anonymous walk-ins into an owned, remarketable customer list in seconds.

Get Started — Zero Risk →

What FansX Offers

A complete ecosystem to acquire, retain, and re-engage customers.

FansX coupon redemption on phone 📱 Live Product
Acquisition

Coupon Acquisition System

Capture verified WhatsApp members and deliver coupons automatically. Customers scan a QR, connect on WhatsApp, and receive welcome offers instantly.

Verified member capture via QR scan
One-time redemption with fraud prevention
Multi-branch tracking by outlet
Low staff workload — zero extra work at peak
FansX loyalty receipt scanning
Loyalty

WhatsApp Membership & Points

Automate your entire loyalty program on WhatsApp. Customers send receipt photos, AI reads them with 99% accuracy, and points are added automatically.

No extra app — runs entirely on WhatsApp
AI receipt scanning with anti-fraud protection
Auto points ledger & redemption records
Customers earn points anywhere, within 24 hours

Own Your Customer List

Collect verified contacts for future re-marketing. Your data, your customers — forever.

Increase Repeat Visits

Welcome offers and loyalty rewards bring customers back again and again.

Targeted Promotions

Fill off-peak periods with targeted messages. Customize for any occasion or audience.

Traditional Loyalty vs. FansX

Eliminate friction, speed up operations, no more "downloading" at the counter.

❌ Traditional Apps
✅ FansX WhatsApp Loyalty
Must download an app, register, remember passwords. High drop-off rate.
Uses the app everyone already has. No download, instant usage.
ID before closing the bill causes long queues during peak hours.
Customers scan receipts at table or at home. Zero checkout impact.
Staff must ask for phone numbers or stamp cards manually.
Automated AI receipt scanning. No staff involvement required.
ZERO DOWNLOADS · 100% EFFICIENCY · FULLY AUTOMATED

Simple. Fast. Automatic.

See how FansX works from the customer's first scan to ongoing loyalty management.

Welcome Coupons vs Promotional Coupons

Two coupon types designed for different goals — acquisition and retention.

Acquisition

Welcome Coupons

Convert first visits into verified contacts. Targets new and first-time customers with a one-time welcome incentive. Best for new shop launches and first-visit conversion.

Welcome coupon buy 1 get 1 Welcome coupon HK$25 Welcome coupon free side dish
Re-Marketing

Promotional Coupons

Drive repeat visits and fill slow periods. Targets existing members with time-bound offers. Perfect for weekday lunch, off-peak boosts, seasonal promos, and member-only deals.

Tea time combo promotion Special promotion

One Dashboard, Total Control

Manage coupons, points, and campaigns for all branches through a single web portal.

Ad template editor

Template Editor

Create and customize welcome coupons and promotional offers. Edit images, text, and T&Cs visually.

Loyalty analytics

Analytics & Reporting

Track purchases, redemptions, and loyalty program performance. Export data anytime.

Loyalty item management

Loyalty Items

Configure reward items, set point costs, manage inventory, and control redemption limits.

Campaign management

Campaign Management

Enable/disable campaigns per branch, set schedules, and manage multiple marketing campaigns.

Everything You Need, Built In

Verified Capture

Customers self-scan and connect via WhatsApp or Instagram

Template Editor

Design welcome & promo coupons with configurable templates

Fraud Protection

AI validation + duplicate blocking prevents coupon abuse

Reports & Export

Track performance and download data anytime, anywhere

Receipt-to-Points

Customers send receipt photos within 24 hours to earn

Multi-Branch

Track claims & redemptions across all your locations

Campaign Rules

Set duration, schedule, and per-user claim limits

Auto Points Ledger

Automated point updates and redemption records

What Our Partners Say

"I am delighted that the collaboration between HKT and FansWiFi is gaining momentum. I look forward to exploring more business opportunities with FansWiFi together."

SN
Steve Ng, Senior Vice President
HKT

"FansWiFi, the valuable magical cloud marketing tool, which perfectly matches with cloud management network solutions in Ruijie Networks!"

RF
Rex Fung, Senior Sales Manager
Network Solutions

Launch in 72 Hours

Simple setup, minimal operational disruption. We handle the tech.

1

Submit Info

Share your WhatsApp number, coupon rules, and business details

2

We Configure

We handle all technical integration tailored to your business

3

Finalize & Print

Approve settings and coupons, print QR materials

4

Launch! 🚀

Place QR materials in store and start acquiring members

Choose Your Plan

Pre-load credits, pay only for what you use. No monthly fees, no hidden charges.

Fee Item
Starter
Growth
Save 25%
★ BEST VALUE
Business
Save 37.5%
Pre-Loaded Credit
Applied to all charges below · Valid 18 months
HK$3,000
HK$6,000
HK$10,000
Best savings
WhatsApp New WhatsApp Verified Member
One-time fee · Includes 3 welcome coupons delivered & redeemable
HK$8
per member
HK$6
per member
HK$5
per member
Instagram New Instagram Verified Follower
One-time fee · Includes 1 welcome coupon delivered & redeemable
HK$3
per follower
HK$2
per follower
HK$1.5
per follower
AI Receipt Upload → Auto Points
Per receipt processed
HK$0.25
HK$0.18
HK$0.16
Coupon Redemption
Per coupon redeemed
HK$2
HK$1.50
HK$1.25
FansX System Fee
Per broadcast, workflow, or automation message
HK$0.25
HK$0.18
HK$0.16
WhatsApp WhatsApp Business API
• Customer-initiated conversations: Free within 24hrs (Meta charges HK$0)
• Broadcast marketing messages: ~HK$0.57 each
• Broadcast utility messages (e.g. expiry reminders): ~HK$0.09 each
Rates subject to Meta policy changes
Meta-determined rates · Applies to all tiers equally
Instagram Instagram DM & Posts
Receive customer DMs & automated replies
HK$0
Free
HK$0
Free
HK$0
Free
Ready to get started?
No contracts · Cancel anytime
Contact Us Contact Us Get Started
Starter
HK$3,000
Growth
Save 25%
HK$6,000
★ BEST VALUE
Business
Save 37.5%
HK$10,000
Stage 1 — Acquisition
WhatsAppNew WhatsApp Member
One-time fee · Includes 3 welcome coupons delivered & redeemable
StarterHK$8
GrowthHK$6
BusinessHK$5
InstagramNew Instagram Follower
One-time fee · Includes 1 welcome coupon delivered & redeemable
StarterHK$3
GrowthHK$2
BusinessHK$1.5
Stage 2 — Points & Redemption
AI Receipt Upload
Per receipt processed
StarterHK$0.25
GrowthHK$0.18
BusinessHK$0.16
Coupon Redemption
Per coupon redeemed
StarterHK$2
GrowthHK$1.50
BusinessHK$1.25
Stage 3 — Re-Marketing
FansX System Fee
Per broadcast, workflow, or automation message
StarterHK$0.25
GrowthHK$0.18
BusinessHK$0.16
InstagramInstagram DM
Receive customer DMs & automated replies
StarterFree
GrowthFree
BusinessFree
WhatsApp WhatsApp API Costs
Charged by Meta (all tiers):
• Customer-initiated: Free within 24hrs
• Marketing messages: ~HK$0.57 each
• Utility messages: ~HK$0.09 each
Get Started

No contracts · Cancel anytime

Frequently Asked Questions

FansX integrates with WhatsApp and Instagram APIs to automatically deliver coupons, track redemptions, prevent fraud, and build your remarketing database. A basic QR code simply links to a URL.

If the same customer connects through two different channels (e.g., WhatsApp + Instagram), each is treated as a separate acquisition. You only pay when a verified member is captured.

Campaign schedules, claim limits per user, coupon availability per branch, and which contacts to target for promotions. All from one admin portal.

One-time coupons are tied to individual WhatsApp or Instagram accounts. Once redeemed, they can't be reused. Reusable coupons are configurable per your preference.

No contracts. No cancellation fees. If you stop using FansX, you simply stop topping up. You keep all member contacts you've acquired — they're yours forever.

The Sooner You Start,
The More Customers You Keep

Zero risk. Pay only when you acquire a verified member. Go live in 72 hours.

6/F, Core C, Cyberport 3, 100 Cyberport Road, Pok Fu Lam, Hong Kong